Frequently Asked Questions
Everything you need to know about your ESGN order.
When will my Freddie Gibbs ESGN order ship?
Standard orders are typically processed within 3-5 business days. For limited edition drops and pre-order items, please refer to the specific shipping timeline listed on the product page.
What is your return policy for apparel?
We accept returns on unworn and unwashed items within 14 days of delivery. Please ensure all original tags are attached. Note that 'Final Sale' items and exclusive collaborations may not be eligible for return.
Do you offer international shipping?
Yes, we ship the ESGN collection worldwide. International shipping rates and delivery times vary by country and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What size should I order?
Our apparel generally follows a standard streetwear fit. We recommend checking the size guide located on each product page for specific measurements to ensure you get the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.